Executive Assistant / Chief of Staff Associate

We’re supporting an international fintech company in hiring an Executive Assistant to work directly with one of the company’s key commercial leaders.

This is not a classic Executive Assistant role focused on calendar management and inbox administration. The position sits much closer to operations, execution, and commercial coordination — combining elements of Chief of Staff, business operations, and VIP client management.

You’ll work across international teams and offices, coordinate high-level operational processes, and act as a trusted extension of leadership in a fast-moving environment where judgment, ownership, and communication are critical.

Over time, the role is designed to evolve into a more strategic Chief of Staff position with broader operational ownership.

What You’ll Do

International Coordination & Business Travel

• Coordinate international business travel across multiple locations including Latvia, Luxembourg, London, and other company hubs
• Support leadership during conferences, events, partner meetings, and international business trips
• Coordinate with travel agencies and service providers to secure efficient and commercially reasonable travel arrangements
• Manage end-to-end travel logistics and ensure smooth execution across schedules, accommodation, transportation, and event participation
• Act as an operational bridge between different company offices and international stakeholders

Chief of Staff / Operational Coordination

• Operate as a right hand to senior leadership across operational and business matters
• Track priorities, deadlines, KPIs, and internal deliverables across teams
• Run structured follow-ups after meetings and ensure accountability across stakeholders
• Coordinate execution between departments and remove operational bottlenecks
• Act as a filter between the CEO/commercial leadership and the wider team — escalating only the most critical issues when necessary
• Help structure workflows, improve communication, and maintain operational discipline inside a fast-growing environment
• Independently handle urgent operational matters and drive resolution where possible

VIP Client Post-Sales Operations

• Take ownership of post-sales coordination for VIP and high-value clients
• Guide clients through the full onboarding and activation pipeline:
  • coordinate contract preparation with legal teams
  • prepare commercial offers
  • coordinate AML/compliance onboarding
  • ensure agreements are signed
  • ensure handover to Account Management and operational teams
• Maintain high-quality communication with clients throughout the process
• Coordinate closely with Legal, Compliance, Operations, and Commercial teams
• Ensure deals move efficiently from agreement stage to successful activation
• Participate in commercial operations with performance-based bonuses tied to successful deal completion

What You’ll Bring

Must-have

• Fluent, near-native English (UK/ USA education or work experience is a strong plus)
• Strong written and spoken Russian
• High level of maturity, discretion, and emotional intelligence
• Strong organisational and coordination skills in fast-paced environments
• Ability to operate independently and make decisions without constant supervision
• Strong follow-through and communication discipline
• Ability to prioritise, push back, and manage competing expectations
• Willingness to travel internationally when required
• Willingness to work from the office in Riga

Nice to Have

• Experience in fintech, banking, financial services, or international B2B environments
• Previous experience in operational coordination, Chief of Staff, or executive operations roles
• Experience working with VIP or high-net-worth clients
• Background in Big 4 or structured corporate environments
• Experience coordinating complex cross-border operations
• French is a plus
• Diverse, international professional background

Why Join?

• Direct exposure to leadership: work side-by-side with senior commercial leadership, not through layers of hierarchy
• Not a typical Executive Assistant role: this is a hybrid position across operations, commercial coordination, and strategic execution
• Clear path toward Chief of Staff responsibilities as trust and ownership grow
• International environment: work across multiple countries, offices, conferences, and global business relationships
• High-impact role: you’ll influence execution, not just coordination
• Commercial exposure: participate in real business operations and VIP client onboarding
• Strong earning potential: fixed compensation plus meaningful performance-based bonuses tied to closed business
• Ownership & autonomy: expected to think independently, solve problems, and drive outcomes
• Steep learning curve: exposure to fintech, cross-border payments, corporate banking, and complex international structures

Interested? Let’s talk. Reach out and we’ll share more about the company, the setup, and next steps.