Senior Analyst

Our client is looking for an experienced Senior Analyst to build and maintain institutional knowledge of its acquiring business. This is a business-focused role rather than a technical or programming position. The successful candidate will understand the card-acquiring and payments business end to end, act as a bridge between internal stakeholders and external documentation, and ensure that institutional knowledge remains accurate, accessible, and up to date. The role reports to the CTO.

You will begin by developing a thorough understanding of the client’s business, needs, and expectations. Once you have mastered the fundamentals, your primary responsibilities will focus on maintaining this institutional knowledge and helping the wider team use it effectively.

What You’ll Do

• Build and maintain institutional knowledge of the acquiring business, consolidating input from stakeholders across the company into a coherent, structured set of documentation.
• Act as the link between internal stakeholders and external documentation, ensuring requirements, decisions, and processes are captured accurately and kept current.
• Run interviews and internal workshops with stakeholders to align everyone around a shared vision of our business and systems.
• Conduct gap analysis on new systems, and on key business decisions as they’re made, flagging risks and open questions.
• Translate business requirements and decisions into clear, usable specifications for internal and external stakeholders.
• Document workflows and processes, and keep documentation up to date as the business evolves.

What We’re Looking For

Required

• Solid experience as a systems/ business analyst, ideally within payments or financial services.
• Strong understanding of financial processes and terminology.
• Excellent stakeholder management skills. You will have to be comfortable running interviews and workshops with people across all levels of the business.
• Strong analytical and documentation skills, able to consolidate complex, sometimes conflicting input from different stakeholders into clear, usable documentation.
• Fluent English (this will be the primary working language).

Preferred

• Hands-on experience with card acquiring
• Experience running gap analysis for new systems or process/decision changes.

What We Offer

• Fully official employment with the range: 2800-3500 EUR gross monthly
• Hybrid working arrangement
• Health insurance: provided after successful completion of the probationary period.
• Work equipment: a company laptop and all necessary equipment required to perform the role will be provided.
• Quarterly personal day: one additional paid day off per calendar quarter, which may be taken without providing a reason. Unused days do not accumulate, cannot be carried forward, and expire at the end of the relevant quarter.
• Birthday leave: one additional paid day off per year, to be used during the employee’s birthday month.

Interested? Let’s talk. Reach out and we’ll share more about the company, the setup, and next steps.